Delivery, exchange and return
Delivery:
New Post in Ukraine (1–3 business days).
International delivery is carried out by the following services:
Most, Nova Poshta Global, Ukrposhta
(1–3 weeks, depending on the chosen company).
Return:
When ordering in Ukraine, the buyer can exchange or return the product within 14 days from the moment of receipt of the order under the conditions specified below:
- the product has not been used and has retained its original appearance;
- has no specific odors or traces of use;
- all protective elements are present (seals, labels with markings);
The return is made together with the original packaging. All costs associated with shipping or exchanging goods of proper quality are covered by the buyer (return shipping).
The costs related to the exchange and return of the goods are paid by the buyer.
After receiving and inspecting the product for compliance with the return conditions, a refund will be made within 7 working days.
The time for funds to be credited to the buyer's account depends on the operating rules of the recipient bank.
The product will be sent for exchange only after receiving the return.
When ordering products to other countries are not subject to exchange or return.
By confirming your order, you agree to the return policy.