Privacy Policy

This Privacy and Personal Data Processing Policy supplements the Public Offer and is an integral part thereof.
This Privacy Policy (Privacy Policy) applies to all information that the LIPUNOVA online store located at https://lipunova.com/ may obtain about the User when using the online store website, programs and products of the online store.

1. DEFINITION
1.1 This Privacy Policy uses the following terms:
1.1.1. "Administration of the online store site (hereinafter referred to as the Site Administration)" - authorized employees to manage the site, acting on behalf of the LIPUNOVA online store, who organize and process personal data, and also determine the purpose of processing personal data, the composition of the personal data being processed, actions or transactions performed with personal data.
1.1.2. "Personal data" is any information that directly or indirectly relates to a specific or identified natural person (personal data subject).
1.1.3. "Processing of personal data" - any actions (operations) or set of actions (operations) performed with or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, refinement (update, modification), extraction, use, transfer (distribution, provision, access), anonymization, blocking, deletion, destruction of personal data.
1.1.4. "Confidentiality of personal data" is a requirement necessary for the Administrator or another person who has gained access to personal data to prevent its dissemination without the consent of the personal data subject or the presence of other lawful grounds.
1.1.5. "User of the LIPUNOVA online store website" - a person who has access to the Site via the Internet and uses the Online Store Website.
1.1.6. Cookies are a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends to the web server each time in an HTTP request when trying to open a page of the site of interest.
1.1.7. "IP address" is a unique network address of a site in a computer network built on the IP protocol.

2. GENERAL
2.1. The User's use of the online store website means that the User agrees to this Privacy Policy and the terms of processing the User's personal data.
In case of disagreement with the Privacy Policy, the user must stop using the online store website. This privacy policy applies only to the website of the online store LIPUNOVA. The online store does not control and is not responsible for third-party sites to which the user can access the links available on the online store website.
2.4. The site administration does not verify the validity of personal data provided by the user of the online store site.

3. PRIVACY POLICY TOPIC
3.1. This Privacy Policy establishes the obligations of the Online Store Authority to not disclose and ensure the protection of the confidentiality of personal data that the User provides at the request of the Site Administration when ordering the purchase of goods.
3.2. Personal data permitted for processing under this Privacy Policy is provided by the User by filling out a form on the LIPUNOVA Online Store Website and includes the following information:
3.2.1. User's first and last name;
3.2.2. User's contact phone number;
3.2.3. email address (e-mail);
3.2.4. Delivery address
3.2.5. User's residence.
3.3. The online store protects data that is automatically transmitted when viewing ad units and when visiting pages that have a statistical script for the system ("pixel"):

  • IP address;
  • information from cookies;
  • information about the browser (or other application that has access to ad displays);
  • access time;
  • the address of the page on which the ad unit is located;
  • referrals (previous page address).


3.3.1. Disabling cookies may result in inability to access parts of the online store that require authorization.
3.3.2. The online store collects statistics about the IP addresses of its visitors. This information is used to identify and resolve technical problems, to monitor the legality of financial payments.
Any other personal information not mentioned above (purchase history, browsers and operating systems used, etc.) is subject to safe storage and non-distribution, except as provided for in clauses 5.2. and 5.3. Real Privacy Policy.

4. PURPOSE OF COLLECTING USER PERSONAL INFORMATION
4.1. The Administration of the online store website may use the User's personal data for the following purposes:
4.1.1. Identification of the user registered on the website of the online store for ordering and/or concluding a contract for the purchase and sale of goods remotely with the online store LIPUNOVA. .
4.1.2. Providing the user with access to personalized resources of the Online Store Site.
4.1.3. User feedback, including messages, requests for use of the online store website, services, processing of requests and inquiries from the User.
4.1.4. Determining the user's location to ensure security and prevent fraud.
4.1.5. Confirmation of the accuracy and completeness of the User's personal data.
4.1.6. Create an account to make purchases if the user has agreed to create an account.
4.1.7. Notification of the Online Store website about the status of the Order.
Processing and receipt by the User of payments, confirmation by the User of tax or tax benefits.
4.1.9. Providing the user with effective customer and technical support in case of problems related to the use of the Online Store Site.
4.1.10. Providing the User with consent, product updates, special offers, pricing information, newsletters and other information on behalf of the online store or on behalf of the online store's partners.
4.1.11. Advertising activities with the consent of the User.
4.1.12. Providing the user with access to websites or services of online store partners in order to obtain products, updates and services.

5. HOW PERSONAL INFORMATION IS PROCESSED
5.1. The user's personal data is processed without time limits, in any lawful manner, including in personal data information systems, using or without the use of automation tools.
5.2. The User agrees that the Site Administration has the right to transfer personal data to third parties, in particular to courier services, postal organizations, and telecommunications operators, solely for the purpose of fulfilling the user's order issued on the LIPUNOVA online store Site, including the delivery of the Goods.
5.3. The User's personal data may be transferred to authorized bodies of Ukraine only on the grounds and in accordance with the legislation of Ukraine.
5.4. If personal data is lost or disclosed, the Site Administration informs the User about the loss or disclosure of personal data.
5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from improper or accidental access, destruction, modification, blocking, copying, distribution, as well as other unlawful actions by third parties.
5.6. The site administration, together with the User, takes all necessary measures to prevent loss or other adverse consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES
6.1. The User is obliged to:
6.1.1. Provide personal information necessary to use the LIPUNOVA online store website.
6.1.2. Update and supplement the information provided about personal data in the event of changes to this information.
The site administration is obliged to:
Use the information received solely for the purposes specified in Section 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept confidential, is not disclosed without the prior written permission of the User, and does not sell, exchange, publish or otherwise disclose the User's personal data, except for clauses 5.2. and 5.3. Real Privacy Policy.
Take precautions to protect the confidentiality of the User's personal data in accordance with the method commonly used to protect this type of information in existing business practices.
6.2.4. Block personal data relating to the interested user from the moment of the request of the user or his legal representative or the authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of inaccurate personal data or illegal actions.

7. LIABILITY OF THE PARTIES
7.1. The site administration, which has failed to fulfill its obligations, is liable for losses incurred by the User in connection with the improper use of personal data, in accordance with the legislation of Ukraine, except for the cases provided for in parts and 7.2. Real Privacy Policy.
In the event of loss or disclosure of confidential information, the Site Administration is not liable if this confidential information: 7.2.1. Became public domain prior to the loss or disclosure of the information.
7.2.2. It was received from a third party before it was received by the Site Administration.
7.2.3. It was disclosed with the user's consent.

8. DISPUTE RESOLUTION
8.1. Before going to court with a claim about disputes arising in connection with the relationship between the user of the online store website and the Site Administration, a claim (a written proposal for voluntary settlement of the dispute) is mandatory.
The claimant shall notify the plaintiff in writing of the outcome of the claim within 30 calendar days from the date of receipt of the claim.
If an agreement is not reached, the dispute may be referred to a judicial authority in accordance with current Ukrainian legislation.
8.4. This Privacy Policy and the relationship between the User and the Site Administration are subject to the current legislation of Ukraine.

9. ADDITIONAL TERMS
9.1. The site administration has the right to make changes to this Privacy Policy without the user's consent.
9.2. The new Privacy Policy comes into force from the moment of its posting on the Online Store Website, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions about this Privacy Policy should be reported to the contact section of the website.